Privacy Policy

At eSportRanker, we hold your privacy in high regard and are dedicated to safeguarding the personal and non-personal information we collect. Understanding what data we gather and how we utilize it is fundamental to your experience on our platform. Below is a detailed explanation of the types of information we collect and the reasons behind it.

Personal Information

Personal information refers to data that can identify you as an individual. This data is gathered in two main ways: directly provided by you and automatically collected as you interact with our website.

Information You Provide Directly

When you engage with eSportRanker by joining promotions or reaching out to our support team, we collect personal details like your name, email address, and other contact information. This is crucial for us to deliver the services you need, such as replying to queries or managing your participation in promotions. By sharing this info, you allow us to tailor our communications to your preferences and ensure you get content relevant to you.

Information Collected Automatically

Apart from the information you give us directly, we also collect data automatically as you browse our website. This includes technical details like your IP address, browser type, device information, and browsing habits. These details are gathered using cookies and similar tracking technologies that monitor how you use our site. For instance, we track the pages you visit, the time you spend on each, and the actions you take. This data helps us understand user engagement and allows us to optimize the website for better performance and experience for Kenyans. It also helps in identifying and preventing fraudulent activities. For more details on how we use cookies, you can check out our Cookie Policy page.

Non-Personal Information

In addition to personal data, we collect non-personal information that cannot be used to identify you directly. This data includes aggregated usage statistics, such as visitor numbers for pages, average session lengths, and bounce rates. Collecting non-personal information is vital for analyzing website traffic and spotting trends in user behaviour. This data is typically anonymized and used to enhance our services by informing decisions about content creation, website design, and marketing strategies.

For example, by examining non-personal data, we can figure out which articles or reviews are most popular among our users. This helps us focus our efforts on creating more of the content that interests our audience. This approach ensures our website stays relevant and engaging for all visitors in Kenya.

How We Use Your Information for Kenyan Players

The information we collect serves various purposes, all aimed at improving your experience with eSportRanker and ensuring the website runs smoothly and effectively.

Improving Our Services

The main use of your information is to enhance the services we provide. By understanding how you interact with our site, we can personalize your experience, making it more relevant to your interests. For instance, we might suggest content based on your browsing history or ensure the website loads quickly and works properly on your device. Personalizing your experience also involves adapting the website's layout and design to better suit your preferences, whether you're using a desktop, tablet, or smartphone.

Marketing and Communication

With your consent, we may use your contact details to send you promotional offers and other marketing materials related to eSportRanker. These communications are designed to keep you informed about the latest casino reviews, bonus codes, and exclusive offers that may interest you. We respect your right to privacy, and you can opt out of these communications at any time by following the unsubscribe instructions included in each email or by contacting us directly.

Legal Compliance

Finally, we may use your information to comply with legal obligations, resolve disputes, and enforce our policies. This includes adhering to data protection laws and responding to lawful requests from public authorities. Your data may also be used to investigate and prevent fraudulent activities or security breaches, ensuring that eSportRanker remains a safe and trustworthy platform for all users.

Data Security

At eSportRanker, the security of your personal information is our top priority. We are committed to implementing and maintaining robust security measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. This section outlines how we protect your information, how long we retain it, and your rights regarding your data.

Protection Measures

To protect your personal information, we employ a combination of industry-standard security technologies and organizational procedures. Our security measures include:

1. Encryption: All sensitive data, such as personal and financial information, is encrypted both in transit and at rest. This ensures that even if data is intercepted or accessed without authorization, it cannot be read or misused.
2. Access Controls: We implement strict access controls to limit who within our organization can access your personal information. Only authorized personnel who need access to your data for legitimate business purposes are granted permission, and confidentiality agreements bind them.
3. Regular Security Audits: We regularly conduct security audits and assessments to identify and address potential vulnerabilities in our systems. This proactive approach helps us stay ahead of emerging threats and continuously improve our security posture.
4. Firewalls and Intrusion Detection: Our systems are protected by advanced firewalls and intrusion detection systems that monitor and block unauthorized access attempts. These tools help us detect and respond to potential security breaches in real-time.
5. Data Anonymization: Where possible, we anonymize or pseudonymize your data to reduce the risk of identification in the event of a data breach.

Your Rights

At eSportRanker, we respect your rights concerning your personal data. You have several rights under data protection laws, including:

1. Access and Correction: You have the right to request access to the personal information we hold about you. If you find any inaccuracies, you can request that we correct or update your information to ensure it is accurate and up-to-date.
2. Data Portability and Deletion: You can request that we provide your data in a portable format, allowing you to transfer it to another service provider. Additionally, you can ask us to delete your personal information entirely, subject to legal obligations that may require us to retain certain data.
3. Opt-Out and Unsubscribe: You have the right to opt out of receiving marketing communications from us at any time. You can do this by following the unsubscribe instructions in our emails or by contacting us directly. Please note that even if you opt-out, we may still send you non-promotional communications related to your account or our ongoing business relationship.

Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by eSportRanker. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit, as this Privacy Policy does not apply to them.

Children's Privacy

eSportRanker does not knowingly collect personal information from individuals under the age of 18. Our services are intended for adults who are legally permitted to engage in online gambling activities. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete the information and prevent further access to our services.

International Data Transfers

Your personal information may be transferred to and stored on servers located outside your country of residence, including in countries that may have different data protection laws. We ensure that any cross-border data transfer complies with applicable legal standards, including the use of standard contractual clauses or other lawful mechanisms to protect your data during transfer.

Privacy Policy Compliance and Updates

Anyone who uses the eSportRanker.com website is doing so with an acceptance that they agree to the terms and conditions of our privacy policy and that we have the opportunity to utilize your information in the way that is outlined in this policy.

If any user does not agree with their information being used in the manner outlined in the privacy policy, they must stop using the site. eSportRanker.com reserves the right to alter our Privacy Policy at any point. Any user that continues to use the site, either after personal notification of these changes or changes are posted on the site, will be deemed to be accepting of these alterations. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us through the form on our Contact Us page.