In the online eSports betting sector, customer service is what distinguishes the good from the great, and Nomini certainly lives up to expectations in that regard.
Nomini's customer service will leave you with nothing to complain about. Although VIP customers receive faster responses, normal players still receive prompt responses.
The customer service system of eSports betting site Nomini consists of multiple channels and highly qualified staff that are always happy to assist you with any problems you may encounter while using their services. Multilingual options are also available, making it easy for all bettors to ask their inquiries.
There are two main channels through which you can contact Nomini:
The live chat option is available 24/7, through which you can get prompt responses. As for the email route, Nomini claims a reply time of 45 minutes, which is not bad compared to other competitors.
There is also an FAQ section, but it can be quite bare compared to some bigger eSports betting sites. It may be better for bettors to reach out via email or live chat for their concerns and queries.
Like the main Nomini webpage, the supported customer services languages are diverse.
This is great news for punters, as concerns and questions are best relayed in a familiar tongue. Having a great selection of languages to use in a customer service setting helps lessen turnaround time and misunderstandings and prevents leaving a bad customer experience for bettors.